Policies

As Rox Resort Hotel, our biggest goal in establishing an Environmental Management System is to take a step towards leaving a livable environment for future generations. In order to achieve our goal;

  • To contribute to the protection of the environment by complying with international standards and legal regulations in our activities,
  • To fulfill environmental obligations and prefer sustainable resource use,
  • To use energy and natural resources efficiently while carrying out our activities,
  • To separate waste and recycle it in order to prevent environmental pollution,
  • To keep the noise level within the limit values ​​or to prevent noise pollution by making sound insulation,
  • To keep emission values ​​at the values ​​determined in legal regulations,
  • To organize trainings in order to increase environmental awareness in our employees and to increase awareness,
  • To increase environmental sustainability by continuously following improvement methods,
  • To carry out various projects together with different institutions and organizations in order to increase environmental sensitivity in all our stakeholders (Blue Flag, Green Key Award, Greening Hotels etc.)
  • We undertake to increase awareness and meet the expectations of our stakeholders by including all our stakeholders in our environmental practices.

As Rox Resort Hotel, in terms of accommodation management, our aim is to analyze the needs and expectations of the targeted guest portfolio and meet these expectations by offering the highest possible level of products and services befitting a 5-Star Hotel, adopting the principle of demonstrating Turkish hospitality in the best way possible.

In this direction,

  • To increase guest satisfaction by offering products and services at standards created according to the guest’s expectations and to create a portfolio of guests who come regularly,
  • To create loyal and competent employees in order to increase service efficiency and minimize costs. For this purpose, we are careful to select employees and give importance to their training and development,
  • To create a healthy and safe working environment where our employees feel privileged,
  • To ensure the happiness and satisfaction of our guests, employees and suppliers at the highest possible level,
  • To contribute to sustainable tourism in our region and in Turkey at the highest possible level,
  • To ensure compliance with and continuous improvement in quality, food safety management and energy management systems together with all our guests, employees and suppliers in order to ensure the continuation of our success,
  • We undertake to prepare and present Turkish and world cuisine flavors created in line with the expectations of our guests and personnel, in accordance with current legal conditions and with food safety at the forefront.

Rox Resort Hotel has adopted a sustainability policy in all its production and service activities in order to protect nature, strengthen the bond between nature and humans, support local people, and sustain a more livable planet and an environmentally friendly life.

Rox Resort Hotel, In order to minimize the effects of tourism on the environment, ensure waste management, use renewable energy sources, ensure energy efficiency, use water economically, prevent waste, reduce carbon emissions, support local people and ensure positive discrimination;

  • In all production and service activities we carry out, we foresee the possible impacts on the environment from the generation of waste to its disposal and take the necessary precautions without harming human health,
  • To provide innovations that will reduce the environmental impact in all services we provide to our guests, to protect the environmental balance and biodiversity,
  • To take mitigation measures in order to ensure the correct and effective use of our natural resources, to ensure continuous development by following technological developments,
  • To support such projects in the region in order to protect the natural and cultural heritage,
  • To ensure that the necessary precautions are taken in order to prevent any negative situations by giving importance to the health and work safety of our employees and stakeholders,
  • To provide the necessary support to strengthen the employment of the local people by increasing their employment in order to include them in the development process of tourism,
  • To provide equality without discrimination based on religion, language, race, color, gender, marital status, age, physical disability, different beliefs and thoughts, to create a working environment in positive harmony without conflict for people,
  • To take full responsibility for the ILO Standards with the activities of informing on children’s rights, respecting human rights, and recognizing equal rights, We aim to continue our work.
  • Rox Resort Hotel continues to implement the necessary training activities in order to increase the awareness of Sustainable Tourism among its employees, to adopt it as a culture, and to gain individual responsibility.
  • As Rox Resort Hotel, we will continue our work to provide sufficient human, technological, financial resources to achieve sustainability goals, and to use these resources optimally and continuously improve them. We believe that we will receive your support on this long journey.

Our sustainable supply approach is to protect the environment for tourism and to minimize the negative impacts of our business on the environment, to contribute to the development of our environment and society and to ensure sustainability in purchasing throughout the entire supply chain.

In order to limit and minimize the impacts of our business on the environment during its operation, we evaluate the criteria of price, quality, suitability, as well as the preference of tools and equipment that consume less energy, less water and less waste during purchasing. When purchasing products, we consider not only the purchasing cost but also the lifetime cost.

Our basic principles include choosing products that are high quality, compliant with the relevant legislation, and produced from local and regional manufacturers, with a wide product range and environmentally friendly product/raw material alternatives.

We attach importance to using materials that cause the least harm to the environment after the cooling gases used in our hotel expire and replacing them with new cooling machines with up-to-date technologies that comply with environmental legislation.

We attach importance to working with suppliers that have internationally accepted sustainability and environmental certificates, such as quality assurance management system, environmental management system and occupational health and safety management system.

We aim to encourage sustainability in purchasing with mutual trust in all our operations and relations with each of our stakeholders by constantly communicating with our suppliers, ensuring awareness is created regarding the supply of sustainable products and services, and in order to spread and strengthen our sustainability understanding throughout the entire supply chain and ensure continuous improvement.

As the Rox Resort family, with the awareness and responsibility of being a well-established organization in tourism, we adopt the principle of providing service to all our guests, including children, by fully fulfilling the national and international values, human rights and children’s rights. We are constantly working on improvement by adopting child-friendly tourism, which prioritizes the benefit of children over all kinds of benefits.

Accepting that all children are individuals with rights, the child;

  • Rights to live and develop
  • Rights to be protected
  • Rights to participate
  • Prevention of discrimination

In order for this policy to be adopted and lived in all areas of life by observing their rights; to act together with all stakeholder institutions and organizations, as well as civil society organizations and local governments,

For this reason, to give importance to education and continuous development in order to ensure that all our personnel are informed about children’s rights,

We undertake to take the necessary legal and administrative measures within the framework of the UN Convention on the Rights of the Child and the Social State understanding in our Constitution, to improve all necessary conditions and to ensure that children participate in life more effectively and happily.

As Rox Resort Hotel, our facility’s Energy Policy is as follows;

  • To determine goals and targets in order to use our energy resources more efficiently, to constantly review them and to provide the necessary resources to achieve our goals,
  • To follow the national legislation and other conditions that we must comply with regarding energy efficiency and the use of energy resources and to fulfill their requirements,
  • To continuously improve and develop our Energy Management System and energy performance; to do this, to replace our current systems with more efficient systems and to prioritize new systems, to purchase energy efficient products and services,
  • We undertake to contribute to the training of all our employees on energy sensitivity as well as to the awareness of our suppliers, subcontractors, visitors and guests.

In line with the expectations of our customers and staff, our aim is to prepare and present the most exquisite flavors of traditional Turkish cuisine and world cuisines with our trained staff, in accordance with hygiene rules and with the highest level of food safety.

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